Services, networks and researchers using CORE

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This is of course a tiny subset of the people and organisations using CORE but this page lists some who have contacted me for any reason and then accepted my encouragement to have their work added here. I am hoping that that it will be helpful for organisations to flag up that they are using CORE and it might help people find similar services and perhaps agree to build collaborations. Clearly this will take years to build to any size so for now it’s just a page but it will turn into a very simple searchable database once things grow. For now I’m just inviting anyone using any CORE instrument to give a very short paragraph about themselves, perhaps mentioning what instruments/measures they use, and a link to a web site about the service if there is one.

Do contact me if you are using any CORE instrument and would like your service to be added to the list here.

Delphi Medical and Acorn Recovery Projects

Traumatic experiences, often occurring in childhood, can lead adults to turn to alcohol, heroin and other mind-altering substances as a means of escape. When these substances take over the lives of their users, those involved can become increasingly desperate. Some develop co-morbidities like alcohol-related liver disease, chronic obstructive pulmonary disease or hepatitis. Some become rough sleepers. Some die.

In England, local authorities and the Government fund work to reduce the harms of substance use, sometimes leading to abstinence. To properly address the problem often requires more than addressing the substance use directly: it requires getting to the circumstances that led to the use of the substance in the first place.

This is where Delphi Medical and our parent charity Acorn Recovery Projects are planning to use the CORE tools. Our Horizon community service in Blackpool, Spark in Blackburn with Darwen and our inpatient detox facility, The Pavilion, in Lancaster, will all benefit. We hope the tools will monitor the effectiveness of our service, as well as helping us to stream new referrals to our psychologist, therapists, mental health and wellbeing practitioners, counsellors, and CBT practitioners.

Red Star

Red Star are a digital pathway developer specialising in building bespoke digital pathways tailored to clinical need.

Our Mental Health platform will improve the medical monitoring and oversight of people with eating disorders in NHS Greater Glasgow and Clyde. The CORE-10 form will be sent to every patient when they are enrolled in the service, on an ad hoc basis during treatment, and again at discharge.

This will provide an evidence based objective metric to track progress over the course of their treatment.

London Friend

London Friend is the UK’s oldest LGBT charity, established in 1972. We provide health and well-being support to LGBT people, from coming out and exploring sexual orientation or gender identity, and also when things get difficult throughout life and in bereavement.

London Friend began from a need for LGBT+ people to find emotional support and social spaces away from the emerging gay scene shortly after homosexuality was decriminalised for gay men in 1967. Still today we provide social and support groups for people coming out or looking to meet friends away from the pressures of bars and clubs. Our groups have expanded to ensure we support bisexual people coming out, and trans people through our popular T on Tuesday.

Our counselling service is one of the largest specialist LGBT+ counselling programmes in the UK, and many LGBT therapists have completed their qualifications through placements with us. We’ve experienced an increase in demand since the LGBT mental health charity Pace closed in January 2016.

As well as our traditional services we’ve expanded to meet some of the most current health needs within our communities. In 2011 we took over management of the UK’s only LGBT+ drug and alcohol service, Antidote, and a significant amount of our work is addressing problems associated with ’chemsex’. We were the first service in the UK to observe this and have developed guidance for drug and alcohol treatment services to meet the needs of LGBT+ service users, published in our report Out Of Your Mind. We’ve also contributed to the first UK clinical guidance for healthcare professionals working with club drugs and new ‘legal highs’. 

CORE measures are used for feedback to commissioners and, as therapists wish, in therapies.

Petals (UK)

Petals is the Baby Loss Counselling Charity. We provide specialist counselling to support the mental health of women, men and couples who experience the devastation of pregnancy and baby loss.

Our counsellors are experts in this field and have many years’ experience in counselling people after all types of baby loss.

Petals use the Core-OM measures to identify levels of psychological distress that clients present with, and in which areas. The measures also enable us to analyse clinical and reliable change throughout the counselling process. Our funders are particularly interested in the impact the counselling intervention has, and we are working hard to understand the data reports we can run from the Core IMS system. We’d be happy to link up with other organisations working in a similar way.

Petals Charity | The Baby Loss Counselling Charity

Family Psychology Mutual (UK)

Family Psychology Mutual is a staff-led mutual social enterprise that delivers evidence-based interventions for families and young people.

Interventions include Functional Family Therapy (FFT) which is a structured, systemic intervention delivered weekly in family homes by trained FFT staff. We have used FFT standard as well as clinical variants for child welfare and young people at risk of criminal exploitation.

We started out offering Multi-Systemic Therapy (MST), an alternative to out of home placement that allows young people with highly challenging behaviour to remain with their families with intensive in-home family therapy services and 24/7 on-call support. This team, whilst part of Cambridgeshire County Council Children’s Services, brought the practice of MST to the UK and has a strong track record of establishing and sustaining interventions with adolescents.

We have built up considerable experience of the implementation of evidenced-based interventions and have provided both consultancy support and programme management for such services.

FPM benefits from having experienced clinical staff who are supported by a small business development and administration team. We are an employee-owned not-for-profit company, with a formal company board to oversee the company, made up of non-executive directors, staff-directors and the senior leadership team. LinkedIn:

Centro de Psicología Aplica de Universidad de Las Américas (Ecuador)

This center was created in 2013 with to respond to the demand for counseling and psychological support within the university community, as well as the general community. The center provides services both in-person and online. These services include:

  • Psychological interventions for children, adolescents, adults, couples, and families.
  • Psychological and educational evaluations.
  • Activities for the prevention and promotion of psychological health, such as lectures, workshops, or group sessions.
  • Support to companies in human resources management processes, including selection, training, and development.
  • In this center, training is provided to students of the School of Psychology and Education to develop the aforementioned tasks.

IMPAKT housing & support

IMPAKT housing & support is a progressive supported housing association committed to helping people to recover from trauma and the devastating impact of homelessness in a safe and aspirational environment. Our dedicated mental wellness team offer a safe and non-judgmental space for people to talk openly about their personal experiences, with the end goal of empowering our residents to better manage their mental health. We help people rediscover their hope, rebuild their confidence and acquire new skills so they can lead independent lives. In addition to supported housing, we have a number of community-focused projects around domestic abuse, a community larder, and two retail stores.

IWK Health Centre in Halifax, Nova Scotia (Canada)

The IWK Health Centre in Halifax, Nova Scotia, Canada provides quality care to women, children, youth and families in the Maritime provinces and beyond. In addition to providing highly specialized (tertiary) care, IWK also provides primary and secondary care services, engages in leading-edge research and supports education opportunities for health professionals and other learners. IWK is structured around a program-based care model. Program-based care puts people first by organizing interdisciplinary care teams around the needs of patients and families. Services provided by IWK are delivered through three programs: Children’s Health; Mental Health and Addictions (MHA); and Women’s and Newborn Health. The IWK MHA Program provides a stepped model of care that includes a continuum of services ranging from health promotion & prevention, community outreach services, ambulatory clinic services, day treatment services, provincial inpatient rehabilitative services and provincial acute inpatients services within a patient and family centered context.  The MHA program offers services to children (ages 0-12), youth (ages 13-19) and pre- & post-natal women (the Reproductive Mental Health Program). We provide services that are evidence-based, in other words, services that research has shown to work.

Latin American Women’s Rights Service (LAWRS) (UK)

The Latin American Women’s Rights Service (LAWRS) is a feminist and human rights organisation led by and for Latin American migrant women. LAWRS provides free and confidential specialist services for all Latin American women in the UK. Our services include the provision of psychotherapy and counselling for women using the CORE-OM 34 instrument in Spanish and Brazilian Portuguese. We also provide advice and casework in violence against women and girls (VAWG), welfare benefits, housing and employment rights, integration activities and community groups.

We actively advocate for migrant women’s rights, Black and minoritised women at local and national levels. Alongside sister organisations and networks, we work to tackle the vulnerabilities faced by Latin American women who are affected by intersectional layers of discrimination. We also aim to achieve social change through key projects that bring together community members of different age groups for transformative and empowering work.

Greenspace (Canada)

Greenspace believes that every person accessing mental health services should receive high quality care that helps them thrive. That’s why they work every day to empower service providers and users with the tools and insights they need to easily implement Measurement-Based Care. With automated delivery and a selection of 300+ evidence-based assessments, providers can tailor their measurement process to their clients’ specific needs and gather rich insights throughout care. From individual clinicians to small clinics, hospitals, campuses, or entire health systems, their MBC solutions are built to flex to the unique needs and challenges of any workflow. Organizations using Greenspace can leverage their data and insights to improve client engagement and outcomes, inform treatment planning and program innovations and advocate for increased funding. Learn more at

Tameside Oldham and Glossop Mind (UK)

Tameside Oldham and Glossop Mind is a local Mind organisation part of the Mind federation. We provide mental health and wellbeing support for children, young people, adults and families. We provide funded and paid for services in a number of boroughs within the Greater Manchester area. We have a dedicated CYP Directorate that provides a range of structured therapeutic interventions such as counselling and coaching, as well as peer support, wellbeing activities and consultation. Our vision as an organisation is “Enabling everyone in our communities to achieve better mental health”
We use the CORE routine outcome measure within initial assessments/drop ins as well as throughout some of our therapeutic interventions. We have recently introduced the Learning Disability version of the measure and have found this has supported engagement and completion of the measurement tool.

Maternal Pituitary Support (UK)

Maternal Pituitary Support is a global organisation for those with pituitary conditions sustained in pregnancy and childbirth, such as Sheehan’s Syndrome and Lymphocytic Hypophysitis. We campaign and advocate for increased awareness and early diagnosis, along with supporting women and their families through diagnosis and beyond.

Hounslow Youth Counselling Service (HYCS) (UK)

Hounslow Youth Counselling Service (HYCS) is a charity set up to offer free, 1-2-1, accessible counselling for young people aged 11-25 who live, study or work in the London borough of Hounslow. We offer a safe, supportive and confidential space where young people can explore difficult thoughts and feelings with a trained counsellor. The type of counselling is Person-Centred and Humanistic approach, and our service was established over 30 years ago. Counsellors are trained to listen, accept, be empathic and non-judgemental. We are a self-referral service in which young people can contact us directly to ask for counselling, no referral needed. Our counselling service has professional accreditation from the British Association of Counselling and Psychotherapy (BACP). HYCS has recently won the GSK IMPACT AWARDS for National Excellence in delivery counselling; as well as being awarded The London Youth Quality Mark Accreditation. 

Created 2/3/22, last update 3/5/24; author CE & header image (Trento, Italy) CE; licence for text and image: Attribution 4.0 International (CC BY 4.0).

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